Terms & Conditions
Welcome to TrueElegence (“we,” “our,” “us”). By accessing or using our website and services (the “Site”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). These Terms apply to all visitors, users, and customers of TrueElegence.
1. Acceptance of Terms
By accessing or using our website, you confirm that you have read, understood, and agreed to these Terms.
We reserve the right to modify or update these Terms at any time without prior notice. It is your responsibility to review this page periodically. Continued use of the website after changes constitutes acceptance of the revised Terms.
2. Eligibility & Use of Website
To use our services, you must be at least 18 years of age.
By using our website, you agree to:
- Use the platform only for lawful purposes
- Not violate any applicable local, state, or national laws
- Not misuse, damage, disrupt, or interfere with the website or its security
- Not attempt unauthorized access to systems, data, or other users’ information
3. Products, Orders & Deliveries
TrueElegence primarily deals in men’s ready-made garments and permitted clothing accessories.
- All orders placed through our platform are subject to availability and confirmation.
- We reserve the right to cancel or refuse any order at our discretion.
- Product images, descriptions, prices, and availability are provided for reference and may be updated without prior notice.
- Cancellations, returns, and refunds are governed by our Returns & Refund Policy.
4. User Content & Reviews
Users may submit reviews, feedback, or other content on the website.
By submitting content, you grant TrueElegence a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute such content for business and promotional purposes.
You confirm that your content:
- Is accurate, lawful, and respectful
- Does not infringe on any third-party rights
- Does not contain harmful, abusive, misleading, or illegal material
We reserve the right to remove or moderate content that violates these Terms.
5. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our services, you consent to the practices described in our Privacy Policy.
6. Limitation of Liability
To the maximum extent permitted by law, TrueElegence Private Limited shall not be liable for:
- Any indirect, incidental, or consequential damages
- Losses arising from use or inability to use the website
- Delays, service interruptions, or technical errors
All services are provided on an “as-is” and “as-available” basis.
7. Termination of Access
We reserve the right to suspend or terminate user access without prior notice if:
- These Terms are violated
- Fraudulent, abusive, or harmful activity is detected
Termination may include restricting access to services, accounts, or order history.
8. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra.
9. Changes to Terms
We may revise these Terms at any time. Updated Terms will be effective immediately upon posting on the website. Continued use of the platform signifies acceptance of the updated Terms.
10. Contact Information
For any questions, concerns, or clarifications regarding these Terms, please contact us:
Company Name: TrueElegence Private Limited
Address:
Shop No. C-18, Ground Floor
World of Mother Complex
Survey No. 171A / 172B
Akurdi Chinchwad Road, Akurdi
Pimpri Chinchwad, Pune
Maharashtra – 411035, India
📧 Email: support@trueelegence.com
📞 Mobile: +91 9359809175
